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Retreat Planner Tulum, Retreat Center, Tantra Retreat

Retreat Planner

At Serpent Rouge, we believe a retreat should be more than just a break — it should be a soul-deep reset. Our retreats go far beyond fitness or yoga; they are immersive journeys designed to help you reconnect with your essence, awaken your senses, and return to your life renewed. We don’t just plan retreats — we curate sacred journeys.

Whether you're envisioning a serene, luxurious escape or a deeply transformative experience filled with adventure — we’re here to make it effortless. We work closely with you to clarify your retreat vision, support your logistics, and align everything with your unique needs and budget.

From sourcing stunning venues and trusted service providers, to handling group logistics and coordinating your full itinerary, we ensure your retreat flows smoothly — so you can stay focused on presence, connection, and transformation.

This is what you can expect from our Retreat Planner Service

Packages

We specialize in creating experiences that balance structure and flow, sacredness and celebration — supporting facilitators who are here to serve, awaken, and uplift.
 
Planning a retreat can be overwhelming — but it doesn’t have to be. Our Retreat Planner packages are here to support you every step of the way: from venue scouting and itinerary curation to bookings, vendor coordination, and local promotion.
 
We work with you to define your vision, meet your budget, and handle the logistics, so you can focus on showing up as your fullest, most grounded self for your guests.
 
Whether you want a little support or full hands-on guidance, we offer three flexible packages:
 
✺ Pre-Retreat Package — for early-stage setup
✺ Guided Journey — for more support throughout
✺ Full Support — for done-for-you coordination and on-the-ground help
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Explore our three flexible support packages — from Pre-Retreat setup to Full Onsite Coordination — Each option is designed to make your retreat flow with ease, clarity, and sacred precision.

Tulum Retreat Planner packages
Terms & Conditions

Service Activation: Your package officially begins once payment is received in full. No planning, support, or bookings will be provided before payment.

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Package Inclusions: Each package covers the planning, logistics, and coordination service only. The cost of all booked services, experiences, venue, transport, meals, activities, rentals, etc., is not included and will be quoted and billed separately.

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Communication Boundaries: All communication will be held exclusively with one designated group leader or contact person throughout the planning process. For the packages with WhatsApp support pre and during retreat, you have the option to communicate with us through a WhatsApp group with organizers, coordinators and facilitators. You are welcome to send messages at any time, but replies will only be made during the specified support hours.

 

Timeline & Planning Windows: We recommend scheduling the planning call as soon as you book your package. Venue sourcing should be made at least 4 months prior to the retreat. Quoting and Sourcing for retreat needs should be done at least 1 month prior to the retreat. Bookings for external services such as transportation, excursions, etc., begin no earlier than 4 weeks before arrival, unless otherwise agreed. 

 

Sourcing and Quoting: We require up to 2 weeks from the time of request to deliver quotes. To ensure efficiency, all needed quotes (besides Venues) must be requested at the same time. Requests made after the initial sourcing round may incur additional coordination time or fees. We will provide side-by-side comparisons only when multiple options are available for the same service. Vendor availability may change at any time and is not guaranteed until a booking is confirmed. Quotes may have expiration dates or be subject to price changes without notice before booking. 

 

Coordination & Group Logistics: On-site support is provided for up to 4 hours per day, for a maximum of 5 consecutive days. Includes coordinating vendor arrivals and setup, transportation and scheduled activities, and addressing last-minute logistical needs (within reason). Transportation fees may be incurred if the venue is outside of Tulum Town. This package does not include facilitation of retreat content or emotional support. Coordination begins and ends at agreed-upon times each day; delays or extensions may impact coverage. Additional coordination hours beyond the 4-hour daily limit may be requested in advance and will incur additional fees.

 

Booking Services: Most services, such as (venue, transportation, excursions, photographer, rentals, etc.) require full payment at the time of booking; some allow partial deposits. All external services will be paid directly to every service provider, with the exception of some deposits for local services that require in-person payments. All services booked through us are subject to their own cancellation and refund policies, which will be communicated during the booking process. 

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Refunds & Cancellations: All package fees are non-refundable. This applies even if the retreat is cancelled. If postponed, you may transfer your package to new dates within 9 months, subject to availability. A $100 rescheduling fee may apply. Rescheduling must be requested at least 30 days before the original retreat date. Cancellations of individual services (e.g., venue, rentals, transport, catering, excursions, etc.) are handled on a case-by-case basis, in accordance with each provider’s own cancellation policy. During hurricane season, ocean-based activities may be cancelled for safety. If so, full refunds will be issued for those specific services.

 

Client Responsibilities: 

By booking with us, you agree to:

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  • Provide timely responses and decisions. Delays may impact our ability to deliver within the agreed time frame.  

  • Share accurate and updated retreat information with your group and participants.  

  • Ensure that all payments for external services are made on time to secure bookings.  

  • Inform us of any changes to retreat dates, group size, or logistical needs as soon as possible.  

  • Treat all collaborators, vendors, and local partners with respect and professional conduct.

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